The company's phone support was suspended during the COVID-19 pandemic. If you need help with your devices, we suggest posting in the community forum or sending an email to customer support. YI's equipment comes with a one-year warranty, which is pretty standard among technology companies. We can only imagine how that affects regular customers wanting help if seasoned security experts such as ourselves have trouble finding solutions. This disorganization makes for frustrating troubleshooting unless you have a razor-sharp focus to know what you're looking for. Kami Wire-Free Outdoor Camera Unboxing the Device. The community forum is more helpful than the support page, but it's also incomplete. Their Kami Home app allows control and remote live viewing of all cameras as well as Kami cloud for. After some digging, we found this information in the YI Community Hub, a forum for customers to ask questions. 1 Best New Game, Mac App Store 1 iOS Puzzle Game in 12 countries 1 Game Mac App Store US 1 Game Mac App Store UK 'KAMI feels fresh and unique. Enter a state of calm contemplation as you attempt to complete each puzzle perfectly. When we looked at the company's support website, we found some decent information about Kami Smart Security, though it was incomplete.įor example, we couldn't find any information about smart home compatibility or the 24/7 Emergency Response service on the support website. KAMI is deceptively simple: fold out coloured paper to fill the screen in as few moves as possible. YI's customer service seems to be all over the place.
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